To create user centric design, it is necessary to test design with set of users and get there feedback in order to know how good is the design from the user point of view.The feedback can guide the designers in making right changes to the design in order to achieve the goal of best in class user experience.User testing is all about getting the right feedback from the user.User testing may not be succeed in providing the right results in case it is not done properly.
In this blog will discuss on how user testing should be done.
User who are picked will directly impact the quality of the output of user testing.The users who are chosen for the testing should not have any direct involvement in the product .Users selected should be tech savvy and they should also be regular internet users but they should not be expert in the design as it may lead to bias in their judgement.User selected should be from diverse background since it will help in getting feedback from different perspectives.
The questions which are asked to the user should not lead them to answer what you want to hear as it does not provide the right feedback.The question should be centered around getting feedback on below point
1.Ease of navigation
2.Ordering of the data
3.What he did not like?
4.What he liked about the design?
5.What could be added?
6.Display text infrence
The prototype which is being tested should be complete.It should have all the navigation which the original product will have so that you get better idea and the entire design can be optimized accordingly.The HTML should also show the right text for CTA button so that one can analyze user reaction to the text being displayed
User testing can be of little value if the user feedback is not recorded against each question.This should be done in order to identify the most genuine concerns of the users which help in addressing the right issues which users are facing.
In this blog will discuss on how user testing should be done.
1.Pick the right users:
User who are picked will directly impact the quality of the output of user testing.The users who are chosen for the testing should not have any direct involvement in the product .Users selected should be tech savvy and they should also be regular internet users but they should not be expert in the design as it may lead to bias in their judgement.User selected should be from diverse background since it will help in getting feedback from different perspectives.
2.Ask right set of question
The questions which are asked to the user should not lead them to answer what you want to hear as it does not provide the right feedback.The question should be centered around getting feedback on below point
1.Ease of navigation
2.Ordering of the data
3.What he did not like?
4.What he liked about the design?
5.What could be added?
6.Display text infrence
3.Create a complete prototype
The prototype which is being tested should be complete.It should have all the navigation which the original product will have so that you get better idea and the entire design can be optimized accordingly.The HTML should also show the right text for CTA button so that one can analyze user reaction to the text being displayed
4.Detailed documentation
User testing can be of little value if the user feedback is not recorded against each question.This should be done in order to identify the most genuine concerns of the users which help in addressing the right issues which users are facing.
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